Ways of Ordering

There are various methods available to you for ordering

Order via Telephone

No matter how you choose to order, here at Bako we have a fully trained team dealing with your queries and orders quickly and efficiently at all times. When you contact us on 0191 3780088 you have the option to speak directly with the sales department. All other calls are routed to our switchboard, this allows our sales team to focus soley with customer orders and queries.

Our lines are open between 7am-4pm (Collections 8am-4pm, please allow one hour's notice for collection orders) Monday to Friday and our team manages over 3,000 calls a week. When you become a customer of Bako you will have the option to be added to a predefined call list. With this in place you will never miss an order again as we will call you on a given day of the week.

Email Your Order

Over the years many of our customers have grown and have implemented various computer systems utilising many new technologies. This has led to customers requesting that they place their orders via email. This is not a problem, we have an email address dedicated to incoming sales order.

To take advantage of this feature please first contact our sales department on 0191 3780088 opt 2 so they are aware you intend to order via email. Then when you are ready to order, simply send your order to sales@bakonorthern.co.uk

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